Our Prescriptive Analytics and Decision Management blog aims to provide educational materials to practitioners from business, data and IT. We share best practices, new trends and thought leadership pieces.

This blog is brought to you by the Sparkling Logic Team:

CAROLE-ANN BERLIOZ-MATIGNON

Co-founder and CPO

Carlos Serrano-Morales
CARLOS SERRANO-MORALES

Co-founder and CTO

COLLEEN MCCLINTOCK

VP Products

MARC LERMAN

VP User Experience

From Decision Management to Prescriptive Analytics

compassA number of organizations have adopted the idea of making use of the Decision Management approach and technologies to problems such as risk, fraud, eligibility, maximizing and more. If you read this blog, you probably already know what Decision Management brings to the table.

Decision Management is all about automating repeatable decisions in a maintainable way so that they can be optimized in a continuous fashion.

Decision systems can use Business Rules Management Systems (BRMS), but they do not need to restrict themselves to just that: they can also be built on Predictive Analytics technology; or they can even consist of a combination of both. The increasing availability of data that can be used to test, optimize decisions, or extract insights from, makes it possible for decision-centric applications to combine expertise and data to levels not seen in previous generations of applications.

In this post, we’ll outline the evolution from pure Business Rules Systems to Prescriptive Analytics platforms for decision-centric applications.

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Talking about decisions (part 1)

talk_decisions_1Every IT project has a number of stakeholders that need to collaborate to make the project a reality. This is of course also true of projects that have a Decision component, or of projects that are strictly Decision-based. And like any project they risk, depending on the organization, falling into the silo effect, where each group of stakeholders lives in its own little island, and very little communication takes place between the silos. This spells almost certain doom for the success of the project…

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Making informed decisions (part 1)

Funny roadsign

We spend our lives, both personal and professional, making decisions, all day long; some without consequences, and some with long-lasting and even perhaps game-changing ones.

Should I eat some Thai food for lunch, or some Japanese food?

Do we make targeted offers to customers that have been with us for more than 2 years, or to those that have been with us for more than 5?

How do we reduce the time it takes us to fix defective devices?

Although sometimes not making a decision is worse than making the wrong one, we all strive to make the best decisions possible. And to make the best decisions, we rely on experience and whatever information is at hand. With experience in the subject matter, decisions can be made very quickly; when the matter is new or information is scarce, we usually require more time to evaluate a number of possibilities, to make a few computations, to balance the pros and cons.

All this is part of our daily lives. But when a large number of decisions need to be made in a short amount of time, or when the data available to us is limited, or on the other hand enormous, automation can come to the rescue. But how can we make informed decisions at a large scale?

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Why Decision Logic Elicitation Matters

hello_world_redpenWe were awarded yet another patent on Decision Logic Elicitation.  This is awesome!

As much as it is an ego boost to receive these acknowledgements, I would like to explain why we have been investing continuously on elicitation.  After all, most of the research happened in the 1980’s and we are part of a very small group that has continued exploring new ways to simplify this task

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Live from Decision CAMP 2014 – Tobias Vigmostad – Digitalizing Business and Legislative Rules in the Norwegian Immigration Administration

Tobias visited us from Norway to share his experience with the immigration administration. The objective was to allow business and legal to manage their own rules without any technical assistance.  Automation of immigration rules in a prudent way also means that decisions needs to stay in their jurisdiction, rather than being outsourced to external IT…

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Live from Decision CAMP 2014 – Marcia Gottgtroy – An Intelligence Led Approach to Decision Management in Tax Administration

What is intelligence led?  You need to start by thinking about your objectives, but you don’t always have to get top down.  there is a little of iteration between top-down and bottom-up. The Inland Tax Revenue administration aimed to achieve straight through processing, including risk management, with a 360-degree view of customers with real-time data. In order…

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Live from Decision CAMP 2014 – James Taylor – Decision Management 101

Right after my Sparkling welcome to the attendees, James has been taking the floor to share his experience in Decision Management.  The tone is both educational and informative, sparkled with examples.  I love customer anecdotes. One important starting point for Decision Management is that it is focusing on operational decisions.  In contrast with strategic or…

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